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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lana Sinclair

Lana Sinclair

August 9, 2024

5  out of  5
rating by Lana Sinclair
"Jordan Innis of State Farm, and his staff, are always friendly, professional and efficient. Carly, is extremely helpful and knowledgeable with assisting us on how to save money on our multi-policies. She treats us like family- Thank you!"
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Tehya Roy

August 9, 2024

5  out of  5
rating by Tehya Roy
"Very helpful place with amazing customer service. 10/10 would recommend."
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James Sinclair

August 9, 2024

5  out of  5
rating by James Sinclair
"Great Insurance agency. Would heavily recommend for anyone who is looking for a group that cares about their customers."
Profile photo of Jamal Winters

Jamal Winters

August 9, 2024

5  out of  5
rating by Jamal Winters
"If you lack knowledge about Insurance I definitely recommend this office. Was able to help and explain everything I needed to know. 10/10 customer service."
Profile photo of Jack Sinclair

Jack Sinclair

August 8, 2024

5  out of  5
rating by Jack Sinclair
"Very professional and the staff was extremely welcoming and was able to assist me with all of my questions and helping me setting up ways to save lots on my car insurance. Will be my first recommendation to others."
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Adam Law

August 8, 2024

5  out of  5
rating by Adam Law
"They have great service, employees and always happy to help! I strongly recommend!"
Profile photo of Carl Sinclair

Carl Sinclair

August 8, 2024

5  out of  5
rating by Carl Sinclair
"What a great local office. Agent is extremely friendly. Great staff, thanks again ladies."
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Patti Clements

August 8, 2024

5  out of  5
rating by Patti Clements
"Great customer service. The staff answered all of our questions and we were able to get quotes and finalized all of policies in one day."
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Maria Barron

August 8, 2024

5  out of  5
rating by Maria Barron
"Excellent service! I had a claim and they exceeded my expectations, always lovely working with that office."
Profile photo of Carly Sinclair

Carly Sinclair

July 29, 2024

5  out of  5
rating by Carly Sinclair
"I can’t recommend this office enough! This agency has exceptional customer service and my entire family appreciates the agent and his staff. Best agency in Walworth County"
Profile photo of Sam Meils

Sam Meils

July 18, 2024

5  out of  5
rating by Sam Meils
"Jordan has been hands down the most informative and helpful when it comes down to fully understanding our policies and making sure we have enough coverage on our home, Auto and umbrella policies. We received way better coverage at an even better cost when compared to other insurance companies. Lastly, the customer service is always top-notch! I highly recommend Jordan Innis and his team for any and all of your insurance needs!"
We responded:
"Sam we appreciate you as a client and we’re glad to help with your Auto, Home, and Umbrella Insurance. Thank you for the kind words! "
Profile photo of Sam Livingston

Sam Livingston

July 16, 2024

5  out of  5
rating by Sam Livingston
"Jordan and his team are so responsive and have been great to me and my family. I have had to file a claim in the past and they are on it I appreciate them and they are like family!"
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Sue Kelley

November 15, 2023

5  out of  5
rating by Sue Kelley
"Jordan and his staff are friendly and knowledgeable."
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Jameson Bradford

September 21, 2022

5  out of  5
rating by Jameson Bradford
"Working with Jordan on our Insurance needs has been fantastic. I recently purchased a new home and he made the transition as easy as could be. He was also very helpful with walking me through the best options, and explained things so they made sense. Communication has been easy and never an issue. I would highly recommend Jordan as your agent."
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Joe Warnstedt

August 3, 2022

5  out of  5
rating by Joe Warnstedt
"Jordan and his team are always responsive and professional."
We responded:
"Joe thank you, we appreciate you as a client and look forward to working with you for many years. Jordan"
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Randy T

April 10, 2022

5  out of  5
rating by Randy T
"Good insurance agent. Always helpful and polite"
We responded:
"Randy, Appreciate your review. We enjoying working with you as well!"
Profile photo of Jonathan Harrigan

Jonathan Harrigan

December 15, 2021

5  out of  5
rating by Jonathan Harrigan
"Jordan and his team approach every interaction with professionalism and care. They are truly the best of the best and have your best interest at heart. They treat you with respect from the moment you walk in the door, and make sure you have the right product that fits your needs. Look no further than Jordan Innis for all your insurance needs."
We responded:
"Jon, thank you for being an awesome client to work with!"
Profile photo of Joseph Wilburn

Joseph Wilburn

December 14, 2021

5  out of  5
rating by Joseph Wilburn
"I personally recommend Jordan and team based on our experience of his professionalism, integrity and industry knowledge."
We responded:
"Joe, thank you! I appreciate the kind words!"
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Nick Xxp

December 14, 2021

5  out of  5
rating by Nick Xxp
"Extremely professional and very responsive. Have had Jordan as my agent for over 5 years."
We responded:
"Nick , we appreciate your honesty. Thank you for trusting us with your Auto, Home, and Life Insurance!"
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Stephen Flynn

December 14, 2021

5  out of  5
rating by Stephen Flynn
"Jordan is an exceptional agent. Super attentive and knowledgeable of the many insurances we all need."
We responded:
"Steve, thank you for your honesty and high rating!"
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Joanne Patzfahl

September 29, 2021

1  out of  5
rating by Joanne Patzfahl
"Jordan's office does not call or communicate unless he is attempting to collect a premium. They do not give accurate information. They will not call people back and often call just to say they will need to call back which of course does not happen."
We responded:
"I am sorry for your frustration, as always we are more than willing to resolve this offline. We have reached out to you multiple times prior to this review. Always willing to help. Give us a ring. -Jordan"
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J

August 24, 2021

5  out of  5
rating by J
"Jordan's office staff is great always willing to go above and beyond they actually return phone calls Jordan himself goes above and beyond always with excellent service."
We responded:
"Thank you for your kind words! We appreciate your business!"
Profile photo of Jeremy Delargy

Jeremy Delargy

June 11, 2021

5  out of  5
rating by Jeremy Delargy
"Great people to work with they'll take care of you when you need them most"
We responded:
"Thanks Jeremy! We appreciate your business!"
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Jeff Freeman

May 25, 2021

5  out of  5
rating by Jeff Freeman
"We've had great and prompt service with Jordan!"
We responded:
"Jeff, thank you!"
Profile photo of Vet USMC68

Vet USMC68

April 3, 2021

4  out of  5
rating by Vet USMC68
"helpful"
We responded:
"Thank you for your feedback! Glad to help."